愛寵移居 安心託付
寵物移民出入口專家
Animals Relocation And Holiday
「全程跟進所有細節」
與主人溝通﹑選擇航空箱規格﹑檢查及處理進出口文件﹑預訂艙位﹑航空公司交付﹑目的地清關及派送。讓所有「小孩」安全抵達新家。
移民出國流程
為您愛寵規劃完美海外旅程
初步諮詢與路線規劃
免費評估及客製化路線
我們會與您一對一溝通，詳細評估您愛寵健康狀況、目的地國家的最新入境要求，為您定制最安全、符合成本效益路線方案與報價。
獸醫檢查與文件代辦
協助辦理寵物晶片﹑疫苗﹑健康證明
與我們合作獸醫夥伴上門到訪您居所為愛寵進行健康檢查及簽發健康證明、注射所需疫苗和植入晶片(如適用)，到香港漁護署 (AFCD) 為動物健康證書進行加簽及提取。
預訂隨行或貨運航班
預訂寵物艙位及提供IATA規格航空箱
提前一個月預訂航空公司之恆溫有氧艙位。同時，我們會提供或協助您準備一個符合國際航空運輸協會 (IATA) 標準的安全舒適航空箱配套。
機場登機與目的地支援
協助辦理登機，協調入口清關及派送
出發當日，我們團隊可親自協助您將愛寵送到機場，辦理所有登機手續，確保一切順利。我們亦可聯繫目的地國家合作夥伴為您提供服務，為您處理愛寵清關及機場送達到門。
外國回港流程
歡迎您的小孩安全來港
進口資格評估
根據出口國是否符合香港免隔離要求
愛寵出發前，我們會詳細分析其出發國家、品種及過往記錄，評估是否符合香港漁護署免隔離入境要求（第一、二組國家/地區），並為您規劃最佳入境方案。
申請進口許可證
代辦申請香港漁護署特別許可證
我們將為您準備所有必要文件，並代表您向香港漁護署申請進口許可證。這是所有寵物經由貨運方式入境香港必備官方文件之一。
協調處理出口文件
與聯繫人協調，確保文件齊全
我們與您或您在海外的付運人/代理保持緊密溝通，核對並確保所有出口國文件(如官方健康證明、疫苗記錄等)都完全符合出口國及香港入口標準，避免任何延誤或扣留。
機場清關及本地派送
到港立即清關，安全送到家
愛寵航班抵達香港國際機場後，我們立即到站貨運站與相關單位進行清關手續。完成提取後，您可以選擇在機場與愛寵團聚，或由我們專車將牠安全、舒適地直接送到您府上。
遷居移入個案
燒賣
「交俾你哋搞，我真係好放心！」
陳太
哥基「燒賣」
主人 (香港 → 英國)
「初初要搞燒賣移民英國，真係好多嘢唔識。好彩搵到你哋，由頭到尾都好有耐性，逐步咁教我點做。我問勁多問題都無嫌我煩，解答得好清晰，好細心。最後燒賣順順利利到咗英國，健康精神，真係好多謝你哋，絕對值得推薦！」
Mochi
王先生
侏儒兔「Mochi」
主人 (新加坡 → 香港)
「自己搞移民已經好忙，完全無時間心力去處理寵物啲文件。你哋嘅一站式服務真係幫咗大忙，由申請 Permit 到 book 機票，全程跟得好足，定時update我進度。最緊要係所有嘢都好專業，知道晒所有 rules，完全唔使我操心。強烈推薦俾所有想帶寵物返港嘅朋友！」
常見問題(FAQ)
我的寵物進入香港後需要隔離嗎？
這完全取決於您的寵物從哪個國家/地區出發。香港漁農自然護理署將所有國家/地區分為三組：第一組 & 第二組國家 (Group I & II)
例如英國、日本、、澳洲、美國、台灣﹑加拿大﹑德國等。
只要您愛寵完全符合香港入口條款（包括預防針/狂犬針疫苗紀錄、健康證明等）以及正本齊全，清關完成後即可回家。第三組國家 (Group III)
來自其他所有未被列入第一、二組的國家/地區。
即使文件齊全，您的寵物在抵港後也必須在漁護署指定檢疫設施中接受至少 120 天強制隔離。
整個流程費用大概是多少？
寵物移民的費用並沒有一個固定的價格，因為它由許多因素共同決定，就像一張為您愛寵度身訂造的機票。主要費用通常包括：文件處理費：
包括申請出口/進口許可證、獸醫健康證明、政府加簽等。航空公司運費：
這是佔最大部分成本開支，取決於您寵物的體重和體積（航空箱尺寸）、航線和航空公司。IATA標準航空箱：
一個安全、尺寸合適愛寵不頂頭，可自由轉身的螺絲式航空箱配搭飲水配備才是最正規。目的地清關費及運輸：
目的地機場指家代理清關手續費和送到您家中交通費用。在我們為您提供詳細報價時，會將所有費用清晰列明，絕無隱藏收費。
我需要提前多久開始準備？
強烈建議至少在計劃出發日前 1.5 至 3 個月與我們聯絡。寵物移民準備工作環環相扣，需時較長。
例如，首次注射狂犬病疫苗後，需要等待一個月才正式生效。
提早準備能確保我們有充份時間檢查及處理所有文件、預訂航班艙位，並從容應對任何突發狀況。
我可以和寵物乘坐同一班機嗎？
這取決於您寵物的運輸方式。
出國可選擇手提/行李/貨運；回港只能選擇貨運A) 作為手提行李攜帶上機 (In-Cabin)部分航空公司及航線允許乘客將符合特定尺寸和指定重量小型寵物（通常是貓或小型犬）放置在一個合規的軟質寵物袋中，作為手提行李一同帶入客艙。在整個航程中，您的寵物都必須安置在寵物袋內，不能取出，並放置在座位底下。B) 作為超額行李托運 (Accompanied Baggage)您必須與您的寵物乘坐同一班機。愛寵會被安置在機內恆溫有氧貨艙中，這個貨艙環境與客艙相似。這種方式通常適用於中小型寵物。C) 作為貨運 (Manifest Cargo)您不一定要與寵物同一航班，可以自由選擇自己乘搭航班。然而，每個國家有不同入口政策，強烈建議主人在同一日抵達。而愛寵同樣會被安置在安全的恆溫有氧貨艙中。我們會根據您的出發地、目的地、航空公司規定以及您的寵物情況，為您分析並建議最合適及可行的運輸方式。
如何確保我的寵物在旅途中的安全？
寵物的安全是我們與您——作為主人——共同的首要任務。這趟旅程的成功，有賴於我們雙方共同合作。我們專業承諾：
專業路線規劃： 我們會選擇直航/中轉時間最短、對寵物最友善的航線和航空公司。符合 IATA 標準航空箱： 我們會確保尺寸合適，通風良好，內部配有飲水器和柔軟尿墊，讓愛寵在航空箱內有足夠空間躺平站立和轉身。恆溫有氧艙： 所有航班寵物貨艙都是加壓、恆溫和有氧氣供應，環境與客艙相似，安全舒適。全程追蹤： 我們會與航空公司保持聯繫，追蹤航班每一個動態，並在寵物安全抵達後第一時間通知您。
主人準備工作：航空箱適應訓練： 提前數週讓寵物接觸進入預備飛行的航空箱，將它佈置成一個有安全感的「小窩」（例如放入帶有您氣味衣物）。起飛前飲食管理： 出發前 4-6 小時斷食及飲水，不要將乾糧擺放在航空箱內，為了避免愛寵在飛行中暈機或腸胃不適，避免使用鎮靜劑 ： 除非有獸醫特別處方和建議及醫生信，國際航空運輸協會 (IATA) 和所有航空公司都強烈不建議為寵物使用鎮靜劑，因為在高空中可能會影響其呼吸和平衡能力，帶來額外風險。
Pro.Pet Relocation
WORLDWIDE PET RELOCATION EXPERT
Animals Relocation And Holiday
"We Handle Every Detail, From Start to Finish"From client communication and crate selection to document checks, flight booking, customs clearance, and final delivery—we ensure every "little one" arrives home safely.
Pet Export Process
Planning a Safe & Seamless Journey for Your Pet
Initial Consultation
& Route Planning
Free Assessment & Customized Itinerary
We begin with a one-on-one consultation to review your pet’s health and the destination country's latest import regulations.And, we design the safest, most cost-effective travel itinerary and provide you with a detailed quote.
At-Home Vet Checks & Docs Endorsement
Handling Microchips, Vaccinations, and Health Certificates
We arrange for our partner vet to visit you for health checks, vaccinations, and ISO microchip. Then handle the entire AFCD endorsement and docs collection process for you.
BOOK FLIGHT IN CABIN / CARGO
Arrange Flight reservation
& Providing IATA CAGE
We book a pet-safe, climate-controlled cargo space at least one month in advance and provide a comfortable, IATA-standard travel crate for your pet.
Airport Check-in & Destination Support
Assisting with Departure and Coordinating Arrival Services
We can assist with airport check-in on departure day and coordinate with our oversea partners for customs clearance and airport-to-door delivery upon arrival.
pet import process
Welcoming Your Pet Safely to Hong Kong
Import Eligibility Checking
Assessing if the country of origin meets HK's quarantine-free requirements
We assess your pet's origin country to determine eligibility for quarantine-free entry under AFCD rules, then create the best import plan.
Apply import permit
Acting as your representative to apply for the official Special Permit
We'll prepare all necessary docs and act on your behalf to apply for the Import Permit from the AFCD. It's a main for all pets entering Hong Kong as manifest cargo.
Export Docs Coordination & Verification
Contact with pet owner and preparing all docs from the country of origin
We liaise with you or your overseas shipper to ensure all export documents (health certificates, vaccination records, etc.) fully comply with Hong Kong's import standards to prevent any delays and detention.
Airport Customs Clearance & Local Delivery
Immediate Clearance Upon Arrival & Safe Delivery to Your Home
We handle immediate customs clearance upon arrival at cargo terminal. Afterwards, you can choose an airport reunion or have us deliver your pet safely to your home via our dedicated transport.
Cases Study
SIU MAI
"I felt so reassured leaving everything in their hands!"
Mrs.Chan
owner of "Siu Mai" the Corgi
(Hong Kong → LONDON)
"Organizing my dog Siu Mai's move to the UK felt overwhelming. I'm so glad I found your team. You were incredibly patient, walking me through each step, and your attention to detail was fantastic. Siu Mai's arrival was perfectly smooth, and he's happy and healthy. Thank you so much, I highly recommend you!"
Mochi
Mr. Wong
owner of "Mochi" the Dwarf Rabbit
(Singapore → Hong Kong)
"As someone busy with my own move, their one-stop service was essential. They are true professionals who know all the rules, handling everything from permits to flights seamlessly. The regular progress updates meant I didn't have to worry about a thing. A strong recommendation for any pet owner!"
FAQ
Does my pet need to be quarantined when entering Hong Kong?
It depends on the country of origin. The Hong Kong AFCD has the following rules:From Group I & II countries:
(UK, USA, Canada, Japan, Australia):No quarantine is generally required if your pet meets all import conditions perfectly (vaccinations, health certificates, etc.). They can go home right after customs clearance.From Group III countries (All others):
A mandatory quarantine of at least 120 days is required, even if all documents are complete.
How much does pet relocation generally cost?
The cost varies for each pet, as it's tailored to their specific needs. The final price is a combination of several key factors:Paperwork:
Permit applications, vet certificates, and government endorsements.Airfare:
Based on your pet's size, weight, and the flight route. This is the main cost.Travel Crate:
A safe, comfortable, IATA-compliant crate.Arrival Services:
Customs clearance and final home delivery.We provide a fully itemized quote with no hidden charges, so you know exactly what you're paying for.
How early do I need to start planning?
It is highly advisable to contact us 1.5 to 3 months prior to your departure.The process is complex and has mandatory timelines. For instance, the rabies vaccine requires a one-month waiting period to become valid. Planning ahead allows us enough time to manage all paperwork, secure the best flight, and resolve any potential issues without stress.
Can I fly on the same plane as my pet?
It depends on the method and direction. For flights leaving HK, you have several options. For flights arriving in HK, only Manifest Cargo is permitted.In-Cabin:
For small pets as carry-on. You fly together. (Not allowed for import to HK).Accompanied Baggage:
For small/medium pets as checked luggage. You must fly together. (Not allowed for import to HK).Manifest Cargo:
For all pets. You are not required to be on the same flight, but we highly recommend arriving on the same day. This is the only method for pets entering Hong Kong.Based on your specific route and pet, we will advise you on the best and most viable option.
How do you ensure my pet's safety during the journey?
Your pet's safety is our shared top priority—a responsibility we hold with you, the owner. A successful and safe journey relies on the close cooperation between both parties.Our Professional Commitment:
Expert Route Planning: We select the most pet-friendly airlines and routes, prioritizing direct flights or those with the shortest layover times.IATA-Compliant Travel Cage:
We ensure the crate is the correct size, well-ventilated, and equipped with a water dispenser and a soft absorbent pad. It must allow your pet enough space to lie down, stand up, and turn around comfortably.Climate-Controlled, Pressurized Hold:
All pets travel in a dedicated cargo hold that is pressurized, temperature-controlled, and supplied with oxygen, similar to the passenger cabin environment.Tracking:
We maintain constant contact with the airline to monitor the flight's status every step of the way and will notify you immediately upon your pet's safe arrival.
Your Crucial Preparations:Crate Acclimatization Training:
Weeks before the flight, we strongly advise you to introduce the travel crate to your pet. Help them see it as a safe "den" by placing familiar items inside, such as a blanket with your scent.Pre-Flight Feeding & Hydration Schedule:
To prevent air sickness or gastrointestinal discomfort, your pet should fast for 4-6 hours before departure. Do not place dry food inside the crate. We will provide a clear feeding and watering guide based on the flight schedule.Avoiding Sedatives:
Unless prescribed by a veterinarian with a supporting doctor's letter, the use of sedatives is strongly discouraged by both the International Air Transport Association (IATA) and all major airlines. Sedation can affect an animal's breathing and balance at high altitudes, posing significant health risks.
